**Payment Refund Policy**

Migration Board Italy, we value our clients’ satisfaction and aim to provide exceptional services tailored to your migration needs. We understand that circumstances may arise where a refund for a payment made is necessary. Please take a moment to review our refund policy outlined below:

**1. Eligibility for Refund:**
– Refunds are applicable under the following circumstances:
– Payment made in error due to technical issues on our website.
– Duplicate payment for the same service.
– Dissatisfaction with the service provided, subject to the terms and conditions of our service agreement.

**2. Refund Procedure:**
– To request a refund, clients must submit a refund request through our designated refund portal or contact our customer support team directly.
– The refund request must include:
– Your full name.
– Contact information.
– Invoice or transaction ID.
– Reason for the refund request.
– Refund requests are processed within 10 business days of receiving the request.

**3. Refund Criteria:**
– Refunds will be issued solely at the discretion of Migration Board Italy, based on the validity of the refund request and compliance with our refund policy.
– Refunds will be issued to the original payment method used for the transaction.
– In the case of a payment made via credit or debit card, refunds may take 5-10 business days to reflect on the client’s account, depending on the card issuer’s policies.

**4. Non-Refundable Fees:**
– Certain fees are non-refundable, including but not limited to:
– Processing fees for visa applications.
– Administrative fees for document verification.
– Consultation fees for personalized services provided by our migration experts.

**5. Dispute Resolution:**
– In the event of a dispute regarding a refund, clients are encouraged to reach out to our customer support team for resolution.
– If the dispute cannot be resolved amicably, clients may escalate the matter to relevant consumer protection authorities or legal entities.

**6. Policy Updates:**
– Migration Board italy reserves the right to update or modify this refund policy at any time without prior notice. Clients will be notified of any changes through our website or via email.

**7. Contact Us:**
– If you have any questions or concerns regarding our refund policy, please contact us at [contact email] or [customer support number]. Our dedicated team is available to assist you during our business hours.

By using our services and making payments on Migration Board italy, you agree to abide by the terms and conditions outlined in this refund policy.

Last Updated: [1/16/2024]

Migration Board Italy